Manufacturing CRM

Manufacturing CRMBuilt for B2B Sales& Operations

Manage dealers, distributors, RFQs, quotations, orders, production follow-ups, dispatch status, service requests, and sales team activities.

RFQs

B2B pipeline

Quotes

Approval flow

Orders

Production link

Dispatch

Logistics view

Manufacturing operations and industrial sales team

Today's Overview

New RFQs
436
11.8% this week
Quotations
128
9.1% vs yesterday
Active Orders
72
6.4% this month
Dispatches
58
13.2% this week
Next Order Review
Northline Components
Bulk quotation approval
03:00 PM - Sales Manager Kavita
Priority

Why Manufacturing Teams Choose HNX CRM Systems

Built for factories, distributors, suppliers, and industrial sales teams

RFQ Control

Capture requirements, quantities, specs, and urgency from every buyer.

Quotation Discipline

Route quotes for approval and track version-wise negotiation.

Dealer Visibility

Manage dealers, distributors, territories, targets, and credit notes.

Order Coordination

Track order status from confirmation to production and dispatch.

Service Follow-ups

Manage installation, complaints, warranty, and after-sales requests.

Built for Every Manufacturing Sales Model

Factories

RFQs, quotes, production follow-ups, dispatches, and dealer sales.

Distributors

Dealer pipelines, order tracking, payment follow-ups, and stock requests.

Industrial Sales

Sales visits, quotations, negotiations, and key account management.

Suppliers

Buyer requirements, rate approvals, repeat orders, and dispatch updates.

After-Sales Teams

Service requests, warranty cases, installation visits, and escalations.

Factories

RFQs, quotes, production follow-ups, dispatches, and dealer sales.

Distributors

Dealer pipelines, order tracking, payment follow-ups, and stock requests.

Industrial Sales

Sales visits, quotations, negotiations, and key account management.

Suppliers

Buyer requirements, rate approvals, repeat orders, and dispatch updates.

After-Sales Teams

Service requests, warranty cases, installation visits, and escalations.

All-in-One Manufacturing Dashboard

Dashboard

New RFQs

436

11.8% this week

Quotations

128

9.1% vs yesterday

Active Orders

72

6.4% this month

Dispatches

58

13.2% this week

Quotation & Order Trend

PlannedCompleted

Top RFQ Sources

436

Total

Dealer 34%
Website 23%
Sales Visit 19%
Referral 14%
Repeat Buyer 10%

Recent RFQs & Orders

View all
Northline ComponentsMotor Parts RFQToday, 03:00 PMQuote Review
Apex DistributorsBulk OrderToday, 04:30 PMProduction
Metro FabricatorsCustom SpecsTomorrow, 11:00 AMApproved
Shakti TradersRepeat OrderTomorrow, 02:00 PMDispatch

Operations Tasks

Approve revised quotation for Northline

Due in 1 hour

Share dispatch status with Shakti Traders

Due today

Schedule service visit for Apex Distributors

Due tomorrow

View all tasks

Manufacturing Sales Journey - Simplified & Automated

From RFQ to dispatch and service, every stage stays connected

RFQ Received

Capture buyer specs, quantity, expected delivery, and attachments.

Quote Prepared

Create quotation tasks and route for price or margin approval.

Order Confirmed

Track PO, advance payment, production status, and commitments.

Dispatch Updated

Coordinate dispatch, logistics, delivery proof, and customer updates.

Service Managed

Handle installation, warranty, complaints, and repeat order follow-ups.

Powerful Modules for

B2B Manufacturing

RFQ management
Quotation approval workflows
Dealer and distributor records
Order and production tracking
Sales team visit logs

CRM Workspace

Northline Components

Bulk quotation approval

RFQ management

Quotation approval workflows

Dealer and distributor records

Dispatch coordination

After-sales service tickets

Dispatch coordination
After-sales service tickets
Payment and credit follow-ups
ERP and inventory integrations
Role-based operations dashboards

More Than Quotations - Built for B2B Operations

HNX CRM Systems gives manufacturing teams one place for RFQs, quotes, production updates, dispatches, dealer activity, service requests, and sales reporting.

RFQ Management

Capture technical details, quantities, attachments, and buyer requirements.

Quotation Approvals

Control pricing, discounts, revisions, approvals, and quote history.

Dealer Management

Track territories, distributor orders, targets, credits, and partner follow-ups.

Order Tracking

Move orders through PO, advance, production, QC, dispatch, and delivery stages.

Dispatch Coordination

Share shipment status, logistics details, delivery proof, and pending actions.

Service Requests

Manage complaints, installation, warranty cases, and after-sales visits.

Manufacturing CRM pricing depends on RFQ fields, quotation approvals, dealer workflows, order tracking, ERP or inventory integrations, dashboards, and AI requirements.

Starter CRM

For teams starting with manufacturing lead capture, customer records, follow-ups, and a basic manager dashboard.

Package Price

₹99,999

Best for getting started quickly

RFQ records
Quotation tasks
Basic order dashboard
Dealer records

Growth CRM

For growing teams that need custom manufacturing fields, role permissions, automation, reports, and team dashboards.

Most Popular

Package Price

₹1,99,999

For growing operations

Quote approvals
Order stages
Dealer permissions
Dispatch reports
Workflow automation

AI-Powered CRM

For teams that want AI lead scoring, smart suggestions, auto message drafts, daily planning, and report explanations for manufacturing.

Package Price

₹4,99,999

Advanced AI capabilities included

AI RFQ scoring
Smart quote suggestions
Auto follow-up drafts
Sales visit planning
Report explanations

Note: Add-ons, advanced automation flows, and custom integration charges are extra and are scoped separately.

Seamless Integrations

ERP

Operations

WhatsApp

Updates

Email

Quotes

Telephony

Call logs

Inventory

Stock

Accounting

Invoices

Payments

Gateway

Logistics

Dispatch

Reports

KPIs